Billing Information

The Newport Water Division strives to maintain the highest quality metering and billing system which accurately measures consumption and tracks payments for all billable services while providing exceptional customer service.

Our goal is to provide an accurate water bill in a timely and consistent manner. The collection process offers customers, who need extended payment options, alternatives consistent with policies and procedures.

Please direct all inquiries to the Billing department, located at 70 Halsey Street, Newport, RI 02840. Our office is open from 8:00 AM to 4:00 PM Monday through Friday.

Billing inquiries may also be submitted electronically via e-mail to utilitybilling@cityofnewport.com, or faxed to the (401) 846-0947. For the forms, please submit a request to the Billing Clerk or call (401) 845-5604.

The Rate Schedule for customers of the Newport Water Division in effect is per the RIPUC Order for Docket 4243, effective December 1, 2011.

Effective July 1, 2011, all customers billed quarterly will be billed July 1, October 1, January 1 and March 1 with payment due on or before the last day of the month.

Water Quality Protection Charge

Homeowners age 65 and older may be exempt from paying the State's Water Quality Protection Surcharge on their water bill. Applications must be filled out and mailed to 70 Halsey Street, Newport RI 02840 or submitted in person at our office, 70 Halsey Street, or to the Collections Division of City Hall.

If you have previously applied for and been granted an exemption, you do not need to reapply.

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